TERMS OF USE

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SITE. THESE TERMS OF USE INCLUDE AN AGREEMENT TO ARBITRATE CLAIMS AND LIMITATIONS ON CLASS ACTIONS (SECTION 13). BY ACCESSING OR USING THE SITE AND ANY PAGES WITHIN, YOU AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS OF USE, DO NOT ACCESS OR USE THE SITE, OR ANY PAGES WITHIN.

1. Terms of Use for All Information and Services on the Site

The following terms and conditions (“Terms of Use”) govern your use of this Site. By accessing, viewing, or using any material or content on the Site, you agree that you understand and intend these Terms of Use to be the legal equivalent of a signed, written legal contract between you and the Site Sponsor, and equally binding, and that you accept such Terms of Use and agree to be legally bound by them WITHOUT LIMITATION OR QUALIFICATION.

If you do not agree with each of the Terms of Use specified herein, you are not granted permission to use the Site and must exit this Site immediately.

“Site” means all websites including /, and all interactive features, widgets, plug-ins, content, downloads and other electronic services maintained by any of the Eagle Financial Services, Inc. family of companies.

The terms “we,” “us,” “our,” or “Site Sponsor” mean and include any and all entities in the Eagle family of companies. The term “you” refers to you as an individual person and, if you are accessing the Site as an employee or representative of any other person or entity, that person or entity.

2. Important Information about Procedures for Opening a New Account

To help the government fight the funding of terrorism and money laundering activities. Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

3. We Are Not Responsible for Links to Content Provided by Others

LINKS TO OTHER INTERNET WEBSITES OWNED OR OPERATED BY THIRD PARTIES ARE PROVIDED FOR YOUR CONVENIENCE AND INFORMATION ONLY. THE CONTENT IN ANY LINKED WEBSITE IS NOT UNDER OUR CONTROL, AND WE ARE NOT RESPONSIBLE FOR IT.

This Site may, from time to time, contain links to other sites such as banner advertisements or hyperlinks which we do not own or control, but which we provide for your convenience. If you visit a link to another website, you do so at your own risk subject to the conditions of use set by that website. We reserve the right to terminate a link to another website at any time. The fact that we provide a link to a website does not mean we endorse, authorize, or sponsor that site, or that we are affiliated with the site’s owners or sponsors.

You may not link to this Site without our written permission. If you wish to link to this Site, please contact us using the Contact and Notification Information in Section 25 of these Terms of Use.

4. Our Proprietary Rights and Your Restricted Use

This Site’s content, including but not limited to all music, images, videos, icons, text, software, logos, expressions and ideas, is copyrighted and protected by U.S. and worldwide copyright laws and treaty provisions. In addition, this Site’s content is protected by patent and trademark laws, the laws of privacy and publicity, and various communication regulations and statutes. You are not authorized to post on or transmit to or from this Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, immoral or profane material, or any other content that could give rise to any civil or criminal liability under the law.

Any commercial use of this Site or its content beyond the specific use licensed herein or by written authorization from us is prohibited. You may print a copy of the information contained on this Site only for your personal use subject to the following: (i) you may not reproduce or distribute the text or graphics to others or substantially copy the information on your own server without the prior written permission of Eagle; (ii) you may not modify the content or make derivative works therefrom; and (iii) on any and all copies you make of the information you must retain all copyright, trademark, service mark and other proprietary notices contained in the original information. The right given in this paragraph may be revoked at any time.

5. We Do Not Allow You to Use Trademarks, Service Marks, Tradenames and Logos Used and Displayed on This Site

The trademarks, service marks, tradenames and logos (“Marks”) used and displayed on this Site are registered and unregistered Marks owned by the Site Sponsor. Certain trademarks, service marks, and names (“TP Marks”) used on this Site are the property of third parties. Other than as specified in the preceding section, and notwithstanding any other information on this Site, you are not allowed to use any Mark or TP Mark, by implication, estoppel, or otherwise, and you are not granted any license or right to use any Mark or TP Mark without our prior written permission. No Mark may be used in any way, including in hyperlinks, advertising, or publicity pertaining to distribution of materials on this Site. without our prior written permission.

6. Our Liability Is Limited

Although we try to provide accurate and timely information on this Site, there may be inadvertent, technical or factual inaccuracies and typographical errors. Furthermore, there are certain aspects of web usage, electronic mail, your computer, and your link to the Internet which we cannot control. We therefore make no representation or warranty that the operation of this Site will be uninterrupted or error free, and we will not be liable for the consequences of any interruptions or errors or loss. For these reasons we cannot warrant the accuracy, completeness or timeliness of the information, text, graphics, links, or other items on this Site or the privacy of responses to you by electronic mail.

UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY DIRECT OR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT MAY ARISE IN CONNECTION WITH THIS SITE, OR FROM YOUR USE OF, OR INABILITY TO USE, THIS SITE OR ANY INFORMATION PROVIDED ON THE SITE; OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR OTHER COMPUTER INSTRUCTIONS OR TECHNOLOGICAL MEANS INTENDED TO DISRUPT, DAMAGE, OR INTERFERE WITH THE USE OF COMPUTERS OR RELATED SYSTEMS, OR LINE OR SYSTEM FAILURE; OR DISCLOSURE OF INFORMATION WHEN REPLYING TO YOU BY ELECTRONIC MAIL OR OTHER ELECTRONIC MEANS OR RECEIVING ELECTRONIC MAIL FROM YOU; EVEN IF EAGLE FINANCIAL SERVICES, INC. OR REPRESENTATIVES THEREOF ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdiction, our liability is limited to the greatest extent permitted by law.

THIS SITE AND ALL CONTENT DISPLAYED ON THE SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE ASSUME NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY COMPUTER VIRUS OR OTHER COMPUTER INSTRUCTIONS OR TECHNOLOGICAL MEANS INTENDED TO DISRUPT, DAMAGE, OR INTERFERE WITH THE USE OF COMPUTERS OR RELATED SYSTEMS THAT MAY INFECT OR DAMAGE YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY AS A RESULT OF YOUR ACCESS TO, USE OF, OR BROWSING OF THIS SITE, THE WEB OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO, OR AUDIO FROM THIS SITE OR THE WEB.

WE DO NOT REPRESENT OR WARRANT THAT YOUR USE OF MATERIALS DISPLAYED ON THIS SITE WILL NOT INFRINGE RIGHTS OF THIRD PARTIES NOT OWNED OR AFFILIATED WITH US.

7. Indemnification

You agree to indemnify and hold harmless Eagle from and against any and all claims, losses, expenses, demands, or liabilities, including attorneys’ fees and costs, incurred by Eagle in connection with any claim by a third party (including any intellectual property claim) arising out of (i) materials and content you submit to, post to or transmit through the Site, or (ii) your use of the Site in violation of these Terms of Use or in violation of any applicable law. You further agree that you will cooperate fully in the defense of any such claims. Eagle reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you shall not in any event settle any such claim or matter without the written consent of Eagle. You further agree to indemnify and hold harmless Eagle from any claim arising from a third party’s use of information or materials of any kind that you post to the Site.

8. Information, Products and Services Offered Are Subject to Our Acceptance

Information on this Site is not intended for distribution to, or use by, any persons or entities in any jurisdictions or countries where such distribution or use is not authorized or licensed, or where any content displayed on or transaction offered through the Site is unlawful. You use the Site on your own initiative and are responsible for compliance with local laws. This Site may provide general information about the Site Sponsor and the products and services offered by Eagle. Information on publicly-accessible pages of the Site (prior to authentication of your identity) does not constitute an offer to sell or a solicitation of any particular product or service. Some products and services may not be available in all states, and no product or service is available outside the United States. Your eligibility for particular products and services is subject to final determination, restrictions, and acceptance by Eagle.

Eagle may discontinue or make changes to the information, products, licenses, or services described herein at any time. Any dated information is published as of its publication date only. The Site Sponsor does not undertake any obligation or responsibility to update or amend any such information. The Site Sponsor reserves the right to terminate any or all offerings without prior notice. Furthermore, by offering information, products or services through the Site, no solicitation is made by Site Sponsor to any person to use such information, products, or services in jurisdictions where the provision of information, products, or services is prohibited by law.

9. No Client, Fiduciary or Professional Relationship Is Established by Providing Information on This Site

YOU AGREE THAT NO CLIENT, ADVISORY, FIDUCIARY OR PROFESSIONAL RELATIONSHIP IS CREATED, IMPLIED OR ESTABLISHED BETWEEN YOU AND THE SITE SPONSOR AND THAT YOU AGREE AND UNDERSTAND THAT NO PERSON OR ENTITY IS, IN CONNECTION WITH THIS SITE, ENGAGED IN RENDERING AUDITING, ACCOUNTING, INVESTMENT, SECURITIES, TAX, LEGAL ADVICE OR CONSULTING OPINIONS AND THAT YOU WILL CONSULT APPROPRIATE LICENSED PROFESSIONALS FOR OPINIONS AND ADVICE RELATING TO THE SPECIFIC FACTS, LAWS AND ROLES WHICH MAY APPLY IN YOUR SPECIFIC CASE.

10. Governing Law

These Terms of Use shall be governed by, and construed in accordance with, the laws of the State of Kentucky, without regard to its law regarding conflicts of law.

11. Arbitration and Disputes

Description of Arbitration. Arbitration is a method of resolving claims and disputes between parties that is more informal than a lawsuit in court. In arbitration, both sides present their case to a neutral third person – the arbitrator – instead of a judge or jury. Arbitration allows for more limited discovery than in court, and an arbitrator’s rulings are subject to limited review by courts. Arbitration takes place on an individual basis: class proceedings are not permitted. UNDER THIS ARBITRATION PROVISION, BOTH YOU AND EAGLE ARE VOLUNTARILY WAIVING ANY RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION TO THE FULLEST EXTENT PERMITTED BY LAW.

A. Claims and Disputes Covered.

Except as specified in this Section 11, you and Eagle agree that either party may elect arbitration of any Covered Claim. The term “Covered Claim” is intended to be broadly interpreted and includes the following claims or disputes, whether based in contract, tort, statute, equity, or any other legal theory:

claims arising out of or relating to ANY ASPECT OF THE RELATIONSHIP between you and Eagle, including, but not limited to, these Terms of Use; the Site; any loan or retail credit agreement (a “Credit Contract”) issued by or assigned to Eagle; any request to be prequalified for or any application for a Credit Contract through Eagle; any previous Credit Contract from or assigned to Eagle; or any services, rewards, tools, or educational materials offered or made available through the Site;
claims arising out of or relating to any documents, disclosures, advertising, or actions or omissions, including any allegation of fraud or misrepresentation, relating to any Credit Contract made by or assigned to Eagle or to any other of Eagle’s products or services;
claims arising out of or relating to negotiations, performance, or breach of any Credit Contract made by or assigned to Eagle;
claims arising out of or relating to the closing, servicing, collecting, or enforceability of any transaction involving Eagle or you;
claims arising out of or relating to any insurance product, service contract, membership plan, or warranty purchased in connection with any Credit Contract made by or assigned to Eagle;
claims arising out of or relating to communications by or on behalf of Eagle, including claims under the Telephone Consumer Protection Act, do-not-call regulations, or similar laws or any other claim involving emails, faxes, text messages, or calls placed using automated technology or an artificial or prerecorded voice, including communications relating to offers of unrelated products or services; and
claims arising out of or relating to the collection, retention, protection, use, disclosure, or transfer of any information about you or your accounts for any of Eagle’s products or services.

A Covered Claim is subject to arbitration regardless of when it arose, whether it is before the date of this or any prior contract between Eagle and me (such as claims relating to advertising or disclosures or claims involving predecessors), or whether the claim arises after the termination of these Terms of Use. This arbitration provision shall survive the termination of any Credit Contract between Eagle and you. In the event of a conflict between this arbitration provision and one in any Credit Contract between Eagle and you that you entered into before accepting these Terms of Use, this arbitration provision shall govern. These Terms of Use evidence a transaction in interstate commerce, and thus the Federal Arbitration Act governs the interpretation and enforcement of this arbitration provision.

B. Covered Claims by or against Third Parties.

This arbitration provision also covers claims brought by or against your and Eagle’s Third Parties. Your Third Parties consist of any co-owners of your accounts, any authorized or unauthorized users or beneficiaries of your accounts or loans, and each of those person’s assignees, heirs, trustees, agents, or other representatives. Eagle’s Third Parties consist of its employees, officers, agents, or directors; its corporate affiliates; any entities which provided insurance in connection with this or any previous transactions between you and Eagle; any third parties that assigned Credit Contracts or other agreements to Eagle; any third party that provides you any product or service which you purchased with the assistance or involvement of Eagle; any third party that participates in efforts to collect a debt owed under or to repossess collateral pursuant to any Credit Contract issued by or assigned to Eagle; any other third party providing services to or contracting with Eagle or any of Eagle’s Third Parties; and any of the employees, officers, agents, directors, affiliates, predecessors, successors, or assigns of such third parties. Affiliate corporations are Eagle’s past, present, and future parent corporations, subsidiary corporations, and sister corporations, including each of those corporation’s predecessors, successors, and assignees.

C. Matters Not Covered by Arbitration.

All claims for damages must be arbitrated, but you agree that Eagle does not have to initiate arbitration before exercising lawful self-help remedies or judicial remedies of garnishment, repossession, replevin or foreclosure, but instead may proceed in court for those judicial remedies. You may assert in court any defenses you may have to Eagle’s claims in such a lawsuit, but any claim or counterclaim for rescission or damages you may have arising out of, relating to, or in connection with Eagle’s exercise of those remedies must be arbitrated. In addition, instead of pursuing arbitration, either you or Eagle also have the option to bring an individual lawsuit in small claims or equivalent court, so long as the action remains in that court and is not removed or appealed to a court of general jurisdiction. If these limitations on removal or appeal of small claims court actions are unenforceable, the dispute instead shall be arbitrated. Neither you nor Eagle shall be deemed to have waived any arbitration rights by the fact of having exercised any self-help or judicial remedies of garnishment. repossession, replevin or foreclosure or previously filing different claims in small claims court. In addition, disputes over whether a claim or dispute can or must be arbitrated, including disputes over the validity and enforceability of this arbitration provision or whether Subsections E, J, or L of this arbitration provision have been violated, are for a court to decide. Nothing in this arbitration provision precludes you from bringing issues to the attention of Federal, state, or local agencies or law enforcement. Such agencies can, if the law allows, seek relief against Eagle on your behalf.

D. Pre-Arbitration Notice of Dispute and Informal Resolution.

A party who intends to seek arbitration must first send to the other party a written Notice of Dispute (“Notice”). The Notice to Eagle may be sent by U.S. mail or professional courier service addressed to Eagle Financial Services, Inc., c/o Legal Department, 7791 Dixie Hwy, Florence KY 41042 (“Notice Address”). The Notice to you may be sent to the address on file with your account. The Notice to Eagle must include all of the following information: (a) your name; (b) your account number; (c) a description of the nature and basis of the claim or dispute; (d) an explanation of the specific relief sought and the basis for the calculations; (e) the signature of the party sending the Notice; and (f) if you have retained an attorney, your signed statement authorizing Eagle to disclose your confidential account records to your attorney if necessary in resolving your claim.

After the Notice containing all of the information required above is received, within 60 days either party may request a conference to discuss informal resolution of the dispute (“Informal Settlement Conference”). If timely requested, the Informal Settlement Conference will take place at a mutually agreeable time by telephone or video conference. You and an Eagle representative must both personally participate in a good-faith effort to resolve the dispute informally without the need to proceed with arbitration. Any counsel representing you or Eagle also may participate. The requirement of personal participation in an Informal Settlement Conference may be waived only if both you and Eagle agree in writing.

ANY APPLICABLE STATUTE OF LIMITATIONS WILL BE TOLLED FOR THE CLAIMS AND RELIEF SET FORTH IN A NOTICE during the period between the date that a Notice is received by the other party and the later of (i) 60 days after receipt of the Notice; or (ii) if an Informal Settlement Conference is timely requested, seven days after the request is withdrawn or the Informal Settlement Conference is completed (the “Informal Resolution Period”).

E. Commencing Arbitration.

An arbitration proceeding may be commenced by filing a demand for arbitration with the American Arbitration Association (“AAA”) only if Eagle and you do not reach an agreement to resolve the claim during the Informal Resolution Period. (If your Notice is part of a mass arbitration, Subsection J contains additional requirements for commencing arbitration.) A court will have authority to enforce this Subsection E, including the power to enjoin the filing or prosecution of arbitrations without first providing a fully complete Notice and participating in a timely requested Informal Settlement Conference. Unless prohibited by applicable law, the arbitration provider shall not accept or administer any arbitration unless the claimant has complied with the Notice and Informal Settlement Conference requirements of Subsection D.

F. Arbitration Forum and Rules.

The arbitration will be conducted under the Consumer Arbitration Rules (“AAA Rules”) of the AAA in effect at the time arbitration is started, as modified by this arbitration provision, and will be administered by the AAA. (If the AAA is not available or unwilling to administer arbitrations consistent with this arbitration provision or you object to the AAA for good cause, another arbitration provider shall be selected by the parties or, if the parties cannot agree on a provider, by the court.) The AAA Rules are available online at https://www.adr.org/consumer or by writing to the Notice Address.

G. Selection of Arbitrator.

The AAA maintains lists of approved arbitrators. The AAA will provide you and Eagle a list of seven possible arbitrators. You and Eagle will each have an opportunity to strike three persons from that list. You will make the first strike, and Eagle and you will alternate in making strikes after that. After the last strike, the remaining person shall then serve as arbitrator. The arbitrator must be a lawyer with at least 10 years’ experience or a retired judge.

H. Costs of Arbitration.

The AAA charges certain fees in connection with arbitration proceedings. You may have to bear some of these fees; however, if you are not able to pay your share of those fees or think they are too high, Eagle will consider any reasonable request to bear those fees, so long as you have fully complied with the requirements of Subsections D, E, J, and L for any arbitration you initiate. Eagle will also bear any costs it is required to bear by law or by the terms of any other agreement with you.

I. Conduct of Proceedings.

All issues are for the arbitrator to decide, except as specified in this arbitration provision. In resolving the parties’ claims, the arbitrator shall apply all applicable substantive law and honor all privileges (such as the attorney-client privilege and attorney work product doctrine) recognized in law. The arbitrator may consider rulings in other arbitrations involving other claimants, but an arbitrator’s ruling will not be binding in proceedings involving different claims. Except as specified in Subsection L below, the arbitrator can award the same damages and relief that a court can award under applicable law. During the arbitration, the amount of any settlement offer made to or by you shall not be disclosed to the arbitrator until after the arbitrator determines the relief, if any, to which you are entitled. If you had fully complied with the Notice and Informal Settlement Conference requirements, did not disclose the amount of any settlement offers during the arbitration, and the arbitrator awards you more than was offered in the last written settlement offer to you before the arbitrator was selected, your recovery shall be $1,000 in lieu of any smaller award (the “Minimum Recovery”). In determining if an award is greater than the value of the last written settlement offer, the calculation should not include amounts offered or awarded for attorneys’ fees and expenses. The arbitrator may resolve disputes and make rulings as to eligibility for and payment of the Minimum Recovery upon request from either party made within 14 days of the arbitrator’s ruling on the merits.

J. Mass Filings.

If 25 or more claimants submit Notices or file arbitrations raising similar claims and are represented by the same or coordinated counsel, all of the cases must be resolved in arbitration in stages using staged bellwether proceedings if they are not resolved prior to arbitration as set forth in Subsection D. You agree to this process even though the arbitration of your claim might be delayed. In the first stage, the parties shall each select up to 10 cases per side (20 cases total) to be filed in arbitration and resolved individually in accordance with this arbitration, with each case assigned to a separate arbitrator. In the meantime, no other cases may be filed in arbitration, and the AAA shall not accept, administer, nor demand payment for AAA fees for arbitrations commenced in violation of this Subsection J. After the first stage of bellwether proceedings is complete, the parties shall engage in a single mediation of all remaining cases, and Eagle will pay the mediation fee. If the parties are unable to resolve the remaining cases, the process of filing up to 20 cases in arbitration to be resolved individually by different arbitrators, followed by mediation, will be repeated. If any cases remain, the process will be repeated until all claims are resolved, except that the total number of cases filed in arbitration each round shall increase to 50, and mediation is optional at the agreement of both sides. If these mass filing procedures apply to a claimant’s Notice of Dispute, the Informal Resolution Period applicable to the claims and relief set forth in that Notice will be extended until that Notice is selected for a bellwether proceeding, withdrawn, or otherwise resolved. A court will have the authority to enforce this Subsection J and, if necessary, to enjoin the filing or prosecution of arbitrations or the assessment or collection of AAA fees. If, after exhaustion of all appeals, a court determines that the process in this Subsection J of staging the filing of cases in arbitration is unenforceable, then this Subsection J shall be severed and the cases may be filed in arbitration, but the Minimum Recovery in Subsection I will be unavailable.

K. Enforcement and Appeal of Decision.

The decision and judgment of the arbitrator shall be final, binding, and enforceable in any court having jurisdiction over the parties and the dispute; however, for Covered Claims seeking or resulting in an award of $100,000 or more (including costs and attorneys’ fees), any party may appeal the award, at its own cost, except as provided by law, to a three-arbitrator panel appointed by the AAA. That panel will reconsider from the start any aspect of the initial award that either party asserts was incorrectly decided. The decision of the panel shall be by majority vote and shall be final and binding, except as provided below. The arbitrator’s (or panel’s) findings, decision, and award shall be subject to judicial review on the grounds set forth in the Federal Arbitration Act.

L. Requirement of Individual Arbitration.

The arbitration may award relief (including, but not limited to, damages, restitution, and declaratory and injunctive relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. YOU AND EAGLE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING. FURTHER, UNLESS BOTH YOU AND EAGLE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING. If, after exhaustion of all appeals, any of these prohibitions on non-individualized relief; class, representative, and private attorney general claims; and consolidation is found to be unenforceable as to a particular claim or with respect to a particular request for relief (such as a request for injunctive relief), then the parties agree that such a claim or request for relief shall be decided by a court after all other claims and requests for relief are arbitrated.

M. Future Changes to Arbitration Agreement.

Notwithstanding any provision in this Agreement to the contrary, you and Eagle agree that if Eagle makes any future change to this arbitration provision (other than a change to the Notice Address), you may reject any such change by sending Eagle written notice with 30 days of the change to the Notice Address. This is not a rejection of arbitration altogether. By rejecting any future change, you are agreeing that we will arbitrate any Covered Claim in accordance with this version of the arbitration provision.

12. Failure to Exercise Rights Does Not Constitute Waiver

No failure, omission or delay on the part of Site Sponsor in exercising any right under these Terms of Use will preclude any other further exercise of that right or other right under these Terms of Use.

13. You Agree to Changes and Amendments Posted on This Site

The Site Sponsor reserves the right to change these Terms of Use or any Site content or functionality at any time without notice and in our sole discretion, by posting a change notice or new Terms of Use on our Site. Any change to these Terms of Use shall be effective as to you or any user who uses this Site without notice, by posting of the Terms of Use as changed on this Site, with or without notice of any specific changes. You agree that you will comply with these Terms of Use as they may be modified from time to time by the Site Sponsor by checking for modifications on this Site, whether or not you have received notice of any changes. If any modifications of these Terms of Use are unacceptable to you, your only recourse is to terminate use of this Site immediately. Your continued use of the Site will constitute binding acceptance of any modification. Any inconsistent terms between these Terms of Use and any subsequent modifications or Terms of Use posted on this Site shall be controlled according to the latest posting.

14. No Use of Site by Minors

No person under the age of 18 may use this Site. We do not knowingly solicit business by minors or children and request that any person under the age of 18 have their parent or responsible adult contact us. If you are under age 18, please leave this Site immediately. You agree to report all information you have about any person under 18 who uses the Site to us immediately using the Contact and Notification Information in Section 25 of these Terms of Use.

15. Confidentiality of Internet Not Guaranteed

Although we try to protect information you send us, we cannot guarantee that information sent over the Internet is completely confidential. There are certain aspects of Internet usage, your computer, and your links to the Internet we cannot control. Therefore, transmission of information to us on the Internet must be undertaken at your own risk.

16. Communications to You by Us

We may respond to your inquiries and questions by electronic mail if you provide us with an e-mail address. However, be advised that information sent by electronic mail may not be completely confidential not only because of certain aspects of electronic transfer, but also because others may have access to the computer or e-mail address to which the electronic mail response is sent. Unless you specifically state in capital letters within your inquiry as follows: “DO NOT RESPOND TO THIS INQUIRY BY E-MAIL,” you hereby consent to response to your inquiries and questions by electronic mail, notwithstanding the risks inherent in using electronic mail.

17. Entire Agreement

These Terms of Use comprise the entire agreement between you and Eagle relating to your use of the Site, and supersede all prior agreements and negotiations, whether oral or written. These Terms of Use supersede any previous terms of use relating to use of this Site to which you and Eagle may have been bound. There are no other agreements, understandings, promises, or conditions, oral or written, express or implied, concerning the subject matter of these Terms of Use, except as set forth in these Terms of Use.

18. Termination

These Terms of Use are effective until terminated by Eagle. Eagle may terminate these Terms of Use at any time without notice or suspend or terminate your access and use of the Site at any time, with or without cause, in Eagle’s absolute discretion and without notice. The following sections of these Terms of Use shall survive termination of your use or access to the Site: (Our Liability Is Limited), (Indemnification), (No Client, Fiduciary or Professional Relationship Is Established by Providing Information on the Site), (Governing Law), (Arbitration and Disputes), (Failure to Exercise Rights Does Not Constitute Waiver), (Communications to You by Us), (Entire Agreement), (Submissions), (Severability), (General Provisions), (Contact and Notification Information), and any other provision that by its nature or terms survives termination of your use or access to the Site.

19. Information from Third-Party Providers

Certain material that may be provided on the Site is independently obtained, prepared, and provided by third parties (“Information”) who are not affiliated with Eagle, and Eagle is not responsible for these third parties. This Information is provided free of charge for your general understanding. Eagle has not reviewed the Information and is not responsible for the accuracy, completeness, reliability, or correct sequencing of the Information. The Information does not in any way represent the opinion of Eagle.

20. Submissions

All ideas, expressions, and inventions (excluding any nonpublic personal information) submitted to the Site Sponsor through this Site shall be deemed and remain the property of the Site Sponsor and the Site Sponsor shall be free to use, for any purpose, any ideas, concepts, know-how, or techniques contained in information you provide to Site Sponsor through this Site. The Site Sponsor shall not be subject to any obligations of confidentiality regarding ideas, expressions, and inventions (excluding any nonpublic personal information) except as agreed in writing executed by Eagle.

21. Monitoring

Eagle has no obligation to monitor the Site, however, you acknowledge and agree that Eagle has the right to monitor the Site electronically from time to time and to disclose any information as necessary or appropriate to satisfy any law, regulation, or other governmental request, to operate the Site, to protect itself or other users of the Site or for any other purpose that complies with applicable laws.

22. Termination Of Service

We reserve the right in our sole discretion to terminate, restrict, or suspend this Site, service, access, or information from you at any time for any reason without prior notice or liability.

23. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall be enforced to the fullest extent possible, and the remaining provisions of the Terms of Use shall remain in full force and effect.

24. General Provisions

These Terms of Use will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assignees. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of these Terms of Use. All rights not expressly granted herein are hereby reserved. Headings are for reference purposes only and in no way define, limit, construe, or describe the scope or extent of such section.

You hereby authorize the Sponsor of this Web Site, which may be a third party unrelated to Eagle, to collect aggregate information which is not personally identifiable to you about your use of this Site. You also authorize us to use information which is personally identifiable to you (or others) that you send us to provide any service you request.

25. Contact and Notification Information

You may contact us using the following information: Eagle Financial Services, Inc., c/o Legal Department, 7791 Dixie Hwy, Florence KY 41042

Further Terms & Conditions

If using this site to submit a Loan application, in addition to any specific terms and conditions of that Loan Application process, I/we acknowledge that I/we have read the Terms & Conditions, privacy policy. I/we authorize Eagle Financial Services, Inc. and/or its subsidiaries (“Eagle”) to receive and exchange information and investigate the references and data collected pertinent to my/our creditworthiness. I/We represent that the information I/we have given Eagle regarding my/our financial condition is complete and correct and that I/we have no present intention to file for bankruptcy. I/We will promptly notify Eagle of any material adverse change in my/our financial condition.

I/We expressly grant Eagle the authority to call and/or e-mail me/us with questions related to this application and share information about other products & services available.

If you are applying for a joint account, you and the co-applicant acknowledge it is your intent to apply for a joint account at your loan closing.

A consumer report is usually obtained and reviewed in the evaluation of an application. Upon request, and/or if required by law, you and the co-applicant, if applicable, will be informed whether a consumer report was requested and of the name and address of the credit reporting agency furnishing any such report. Subsequent consumer reports may be requested and used in connection with an update, renewal or extension of credit. We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report.

Additional State Law Disclosures
1. If married, you may apply for a loan separately from your spouse.
2. If you are applying for a joint account or an account that you and another person will use, you agree that you both intend to apply for joint credit.
3. If you are applying for individual credit in your own name and are relying on your own income or assets (except community property states, your separate income or assets) and not the income or assets of another person (or community property) for repayment of the credit requested, questions relative to marital status and to income resources and assets of the spouse’s need not be answered. However, only the applicant’s resources will be evaluated in determining creditworthiness.
4. State lending laws may restrict a lender’s ability to make more than one loan to the same borrower, may limit the total amount that can be loaned to the same borrower at one time, may require us to pay off existing loans in order to provide you with a new loan, or may prevent us from offering you the full loan amount you request.
5. A consumer report may be requested in connection with the processing of your application for credit. Upon request, when required by law, you will be informed whether or not a consumer report was requested and, if such report was requested, informed of the name and address of the consumer reporting agency that furnished the report. Subsequent consumer reports may be requested or utilized in connection with an update, renewal, or extension of the credit.
6. The Ohio laws against discrimination require that all creditors make credit equally available to all creditworthy customers and that credit reporting agencies maintain separate credit histories on each individual upon request. The Ohio Civil Rights Commission administers compliance with this law.

PRIVACY POLICY

The security of your personal information is our priority. We protect this information by maintaining physical, electronic and procedural safeguards. We train our employees in the proper handling of personal information. When we use other companies to provide services for us, we require them to protect the confidentiality of personal information they receive.

Our Online Privacy Statement describes how we may collect, use and share information you provide when you visit this website, receive our emails or interact with advertisements we have on third-party websites.

Our Online Privacy Statement does not cover:
– Information you provide to the websites on which we advertise and place links

We encourage you to read the privacy policies on these sites.

1. What Information Do We Collect?

We collect two types of online information: non-personal and personal.

Non-Personal Information
When you visit our site, we collect the IP address of the device you use to connect to the Internet. In addition, we gather information such as what browser and which version of it you’re using, the type of operating system you have, and which site you came from or advertisement you viewed or clicked on. This information helps us provide an online experience that matches your device and to manage our online advertising.

When you browse our site or view one of our emails, Eagle Financial Services, Inc. and companies we work with use cookies and / or pixel tags to collect information and store your online preferences. Cookies are widely used and most browsers are set up to accept them automatically. If you would prefer, you can choose to not accept cookies.

It’s important to note that cookies and pixel tags do not capture any information that can personally identify you. The information they gather helps us improve your online experience and may include:
– Your response to one of our emails or advertisements
– Time and duration of your visit to our site
– Pages you viewed while on our site

We may also supplement the information we collect with information we receive from other companies. For example, we may use marketing segments developed by us or other companies to customize certain services to your local area and provide relevant Eagle offers tailored to you.

Personal Information
In addition to the information described in the previous section, we may also gather personal information that you provide to us such as your name, address, phone number and email address. Collecting this personal information enables us to offer you online experiences that help you with your financial needs. For example, we collect personal information when you are:
– Applying for a loan

We collect information you provide through an online loan application at this site when you submit the completed application. The information in your online loan application includes but is not limited to, your name, address, Social Security number, telephone number, e-mail address, income and occupation. Personally identifiable information collected in connection with an online loan application may be shared with a third-party vendor for processing.

If we have received personal information from you, or have information that is publicly available from other sources, we may use it in combination with the information that Eagle Financial Services, Inc. collects online. This information may be used to better tailor and personalize our service and marketing communications with you, both online and offline. Third parties do not have access to personally identifiable information about online activities over time and across different sites when a consumer accesses the Eagle website.

The personal information you provide online is held by the Eagle business that maintains your account or is processing your application for a new product or service. You can access and/or change information in connection with your account or application by telephoning your Eagle branch. To protect your privacy, proof of identity or other authentication is required.

2. How Do We Use the Information We Collect?

Eagle Financial uses the information we collect about and from you to manage our business and to offer an enhanced, personalized online experience on our site and third-party websites.

The information we collect allows us to:
– Recognize you when you return to our site so we can personalize your experience
– Process loan applications
– Respond to your requests
– Provide you relevant product and service offers on our site and in other advertising

We may also use personal information we have about you such as your email or postal address to deliver advertising to you directly or on third party websites.

3. How Do We Use Information from Our Advertisements on Other Websites?

Companies we work with may place and track our advertisements on third-party websites. Network advertising companies that provide these services have their own privacy policies and are not subject to our Online Privacy Statement. Many of these companies provide ways to avoid targeted advertising provided by, or through, them.

4. Can You Control Your Information That’s Collected and Used Online?

It’s important to note that the information we use about you helps us provide you with products, services and experiences that may benefit you. You have the ability to control how your non-personal information is collected and used online.

Cookies
You can control whether to accept cookies or not. If you decide to not accept cookies, some features and services on our site may not work properly because we may not be able to recognize and associate you with your Eagle Financial account. In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests.

If you would prefer not to accept cookies, you can:
– Change your browser settings to notify you when receive a cookie, which lets you choose whether or not to accept it
– Set your browser to automatically not accept any cookies

E-Mail
When you provide your email address, to the extent allowed by law, we may use it to send you general notices or important news about your account, request your feedback or opinions and provide offers that might interest you. If you do not want to receive optional emails, you may notify us in writing to indicate your preference at Eagle ATTN WEB ADV, 7791 Dixie Hwy, Florence KY 41042.

Am I protected when linking to other sites?

This Site may, from time to time, contain links to other Internet websites, banner ads or advertisements for the convenience of users in locating information and services that may be of interest. If you use those linked Internet websites or advertisements, you may leave this Site and go to websites that we do not control. If you decide to visit those Internet sites or advertisers, you do so at your own risk and it is your responsibility to read and comply with the privacy statement on those websites. Your right to privacy on linked sites is limited to whatever rights are provided to you by the owner of the linked site.

This Website Privacy Policy is for customers and visitors, and only applies to this Site. This Site only includes its home page and pages hereunder operated by Site Sponsor. This Website Privacy Policy does not apply to any linked site or any site provided by a third party. You must consult the privacy policy of such sites, in order to determine what information about you is collected and how that information is used.

Notice to Ohio Residents:

The Ohio laws against discrimination require that all creditors make credit equally available to all credit worthy customers, and that credit reporting agencies maintain separate credit histories on each individual upon request. The Ohio civil rights commission administers compliance with this law.

Notice of Changes
From time to time, we may change this Online Privacy Statement. The effective date of this Statement, as stated below, indicates the last time this statement was revised or materially changed. Checking the effective date below allows you to determine whether there have been changes since the last time you reviewed the statement.

Effective Date
This Online Privacy Statement was last modified October 30, 2024.
This Website Privacy Policy is not a contract and is not intended to be a contract between customers or visitors, and Site Sponsor with respect to any information practices concerning information obtained through use of this Site.

Contact and Notification Information

info@eagle.com

FURTHER DETAIL AND INFORMATION REGARDING PRIVACY

YOUR PRIVACY IS IMPORTANT TO US.

This Eagle privacy policy (“Privacy Policy”) describes our practices about information collected about you when you visit the Site.

“Site” means all websites including / all pages therein. all related mobile applications. and all interactive features, widgets, plug-ins, content, downloads, and other electronic services maintained by any of the Eagle or Eagle family of companies.

“We,” “us,” “our,” or “Eagle,” as used on this Site, mean the Eagle and Eagle family of companies and its affiliates.

“You” or “your” mean you as an individual and, if you are an employee or representative of another person or entity, such person or entity.

Please review the Terms of Use.

The Terms of Use governs your use of the Site. By using the Site, you agree to this Privacy Policy and the Terms of Use. You also agree to our collection, use, disclosure, and storage of your information as described by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, do not provide us with any Personal Information and do not use this Site.
This Privacy Policy does not apply to the following.

Data we get from third parties, unless we combine such data with Personal Information (defined below) that we have collected under this Privacy Policy.
Our data collection activities offline or outside of the Site (unless otherwise stated below).
The data practices of third parties that may interact with the Site, such as social media sites and websites where we advertise.

What Type of Information do we Collect?

We and our third-party service providers may use tracking technologies. These technologies store or collect certain information, including behavioral and technical data attributes, when you visit or interact with the Site (“Usage Information”). This Usage Information may be stored or accessed using technologies that may be downloaded to your computer, browser, laptop, tablet, mobile phone, or other device (a “Device”) when you visit or interact with the Site. This Usage Information may include:

Your IP address UDID or other unique identifier (“Device Identifier”). A Device Identifier is a number that is automatically assigned to your Device, and our systems identify your Device by its Device Identifier.
Your Device functionality (such as browser, operating system, hardware, and mobile network information).
The areas within the Site that you visit and what you do there such as remembering you and your preferences, the actions you take, the information you type, and the pages, screens, or other displays of information you looked at.
Your Device location.
Your Device characteristics.
Other Device data such as the time of day, date, length of your visit(s), frequency of your visits, and patterns of use among other information.
Domain name you use to access the Internet and other information obtained from Web page headers (i.e., type of Device and type and version of web browser).
Internet address from which you linked to the Site.
Information contained in or relating to any communication that you send to us or sent through the Site including through the automated virtual assistant and live chat features on the Site such as the content of the communication and metadata associated with it.

Personal Information.
On the Site we may ask you for information that identifies you personally (“Personal Information”) such as:

Full name.
Date of birth.
Relationship status.
Home address and telephone number.
Email address.
Social security number.
Driver’s license number.
Bank account and/or payment card information.
Employment information.
Information about your assets, debts, and income.
Username.
Password.
Biometric information.

We may collect Personal Information through many forms and in many places on the Site. This may include if you apply for a loan through “contact us” forms or when you interact with the Site.

Please see our Privacy Notice for an explanation of how we collect, use and share Personal Information. It also explains how you can limit the use and sharing of your Personal Information. We provide this notice to all of our customers.

How do we use Collected Information?

We and our service providers may use your information that is covered by this Privacy Policy:

To process transactions such as your loan application.
To underwrite your loan.
To provide you with information such as to send you electronic newsletters.
To provide you with ads on behalf of us or third parties, such as to let you know about new products, services or upcoming events.
To verify your identity.
To prevent fraud.
To create your account.
To communicate with you about your transactions, such as to provide customer support.
To provide customer support services through the automated virtual assistant and live chat features on the Site and maintain transcripts of chat communications.
To offer you products and services.
To send monthly statements, service, and collect amounts you owe.
So you can take part in many of the Site’s potential features, such as to enable you to take part in online entry sweepstakes, contests or other promotions.
To customize your experience on the Site or to serve you with specific content or ads that are relevant to you.
To improve the Site, our marketing, and our Site offerings.
For internal business purposes, including conducting analytics.
For other purposes that are disclosed at the time you provide your information or otherwise set forth in this Privacy Policy.
To the extent necessary to enforce the Terms of Use.

More About Cookies, Web Beacons and other Tracking Technologies

We use tracking technologies on the Site. This includes Cookies and Web Beacons. Cookies and Web Beacons collect and store Usage Information. A “Cookie” is a small file containing letters, numbers and symbols. A Cookie stores information about the user or records the user’s browsing activity. Your Device’s hard drive stores Cookies. A “Web Beacon” is an electronic image (1×1.gif) located within a certain web page. A Web Beacon allows the Site to record the simple actions of the user opening the page. Cookies, Web Beacons, and other tracking technologies (e.g., HTML5 and Flash local storage, embedded scripts, and e-tags/cache browsers) may be active on the Site. We may use other tracking technologies in connection with the Site.

We may send tracking technologies to your Device when you visit the Site, or other sites where our ads appear. We may send tracking technologies for different purposes, such as:

To allow you to use and access the Site.
To monitor your experience on the Site.
To allow us to improve the Site.
To improve security on the Site.
For identity verification and fraud prevention.
To analyze traffic and transactions on the Site.
Keeping track of your preferences, such as the presentation of content on the Site.
To market our products and services, such as delivering content based on how you interact with the Site.

We may also work with data providers who collect web log data from you. Web log data may include your IP address and information about your browser or operating system. We may place a data provider’s cookie that recognizes your browser and enables you to receive customized ads or content. These cookies contain no personally identifiable information. They may contain or reflect demographic or other data about your interests in a de-identified form. The information in these cookies may link to data you gave us. This may include your name, postal address or email. We may share this data with a data provider in hashed or encrypted form. To opt out of these data provider cookies, please go to the Digital Advertising Alliance (“DAA”) website at https://www.aboutads.info/choices.

We also use depersonalized aggregated Usage Information to improve the performance of the Site. This information may be provided to other companies to help us with this. These other companies may include third-party advertisers, analytics providers, and other service providers.

We also use session replay services provided by one or more third parties that record users’ interactions with the Site, including users’ clicks, mouse movements and scrolls.

Your browser should allow you to manage tracking technologies. If your browser’s settings are too strict, you may not be able to use all of the features of the Site.

You may enter the Site from a third-party site, such as a search engine or referral site. Those sites may use tracking technologies to track their own site performance. You must review the privacy policy of each third-party site to know what information about you they collect and how they use it.

More about Interactions with Third-Party Services

The Site may include functions that allow interactions between the Site and a third-party web site or application. The functions may involve the third-party operator providing certain information including Personal Information to us. For example, if you click on social media icons on the Site (such as for Facebook, Twitter, or Instagram), we may have access to your Personal Information you provided on those third-party sites or applications. If so, we will treat it as Personal Information under this Privacy Policy. We may also provide third-party sites interfaces or links on the Site so you can send a message from the Site. For example, we may use third parties to facilitate emails, tweets (“X”), or Facebook postings. These third parties may keep information used or provided in those messages or activities. Their practices are not subject to our Privacy Policy. We may not control or have access to your communications through these third parties. When you use third-party sites or services, you are using their services and not ours. We are not responsible for their practices. You should review the third parties’ privacy policies before using third-party tools on the Site.

More about Advertising

The Site collects data about your activities online. We may use it to provide advertising tailored to your interests. We may use third parties such as network advertisers and ad exchanges to serve ads across the Internet. We may use third-party analytics service providers to test and provide us and third parties with information about the use of these ads on third-party websites and viewing of ads and of our content. Third parties may offer you a choice about having your information collected for that purpose. This section of the privacy policy provides details and explains how to make that choice.

You may see certain ads on other third-party websites and services on the Internet. This is because we take part in advertising networks administered by third parties. These networks collect information about your online activities across third-party websites such as through the use of the tracking technologies. They use this information to tailor ads to your interests. The information they collect includes information about your visits to the Site such as the pages you viewed. These third-party tracking technologies may (a) help deliver ads to you that you might be interested in; (b) keep you from seeing the same ads too many times; and (c) understand the usefulness to you of the ads that you receive. You agree that associated technology may access and use your Device. You agree that it may set or change settings on your Device for the associated operations.

This collection and ad targeting happens both on the Site and on third-party websites that take part in the ad network. This helps us track the effectiveness of our marketing efforts. For example, third-party service providers like Google may show you our ads on the Internet. Third-party vendors like Google use tracking technologies to serve ads after a user visits the Site. The tracking technologies operate in form as, “This person visited this page, so show them ads relating to that page.” You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page
https://www.google.com/settings/u/O/ads/authenticated?hl=en. We are not responsible for any third parties’ opt-out options.

Google Analytics Advertising Features and others.

We may use these Google Analytics advertising features (or similar):

Remarketing with Google Analytics.
Google Display Network Impression Reporting.
Google Analytics Demographics and Interest Reporting.
Integrated services that need Google Analytics to collect data via advertising cookies and anonymous identifiers.

Service providers may set and access their own tracking technologies on your Device. They may collect or have access to information about you which may include Personal Information. For example, on the Site Google will collect, store, and use this information to report on how you use the Site. You can opt out of the Google Analytics Advertising Features through their Ads Settings or any other available means. You can find Google Analytics’ opt outs at: https://tools.google.com/dlpage/gaoptout.

We do not control third parties’ collection or use of your information to show you interest-based advertising. These third parties may allow you to choose not to have your information collected or used in this way. You can opt out of getting targeted ads from members of the Network Advertising Initiative (“NAI”). You may do this by visiting the NAI’s website at https://www.networkadvertising.org/choices. You may also be able to opt out of getting third-party behavioral ads. You may do this by visiting the DAA website at https://www.aboutads.info/choices. We are not a member of NAI or DAA.

We are not responsible for any third parties’ opt-out options.

How do we Share Information?

We may share non-Personal Information with third parties. This may include aggregated user statistics. We may share your Device Identifiers with third parties with data related to you and your activities.

We may also share the information we collect about you as follows:

For any purpose you expressly consent to.
To protect or enforce our rights or the rights or safety of others.
As allowed or required by applicable law, regulation, subpoenas, governmental requests or legal process.
In connection with a merger, acquisition, restructuring, asset transfer, or other operational or corporate changes to our company, such as any due diligence process.
To our parent, subsidiaries and affiliates, if any.
To our third-party service providers who may use shared information in accordance with this Privacy Policy and to provide the services we request. We may use third-party service providers to perform certain services for us or the Site, such as:
- To assist us in Site operations.
- To provide customer support (including through online automated and live chat features).
- To manage a database of customer information.
- Hosting the Site.
- Designing and/or operating the Site’s features.
- Tracking the Site’s activities and analytics.
- Providing services that replay your session activity and log information as you type.
- Enabling us to send you special offers or perform other administrative services.
- Other services that assist us in maximizing our business potential.
We may give these service providers access to user information, such as Device Identifiers and Personal Information, to carry out the services they are performing for you or for us. Data obtained through the short code program will not be shared with non-affiliated third parties for their marketing purposes.

Privacy Rights

Subject to certain legal limitations, costs, and exceptions, you may be able to exercise some or all of the following rights:

Right to Know: The right to confirm whether we are processing personal data about you and the categories of personal data collected and, under applicable law only, the right to obtain certain personalized details about the personal data we have collected about you, including:
- The categories of sources of the personal data;
- The purposes for which the personal data were collected;
- The categories of personal data disclosed to third parties (if any), and the categories of recipients to whom this personal data were disclosed;
- The categories of personal data shared for targeted advertising purposes (if any), and the categories of recipients to whom the personal data were disclosed for these purposes; and
- The categories of personal data sold (if any) and the categories of third parties to whom the personal data were sold.
Right to Access & Portability: The right to obtain access to the personal data we have collected about you and, where required by law, the right to obtain a copy of the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.
Right to Correction: The right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing of the personal data.
Right to Opt-Out of Sharing for Targeted Advertising: The right to direct us not to use or share personal data with third parties for certain targeted advertising purposes.
Right to Opt-Out of Sales: The right to direct us not to sell personal data to third parties.
Right to Deletion: The right to have us delete personal data we maintain about you.

You may also have the right to not receive retaliatory or discriminatory treatment in connection with a request to exercise the above rights. However, the exercise of the rights described above may result in a different price, rate, or quality level of product or service where that difference is reasonably related to the impact the right has on our relationship or is otherwise permitted by law.

How to Submit a Request To submit a request, please contact us at Eagle, 7791 Dixie Hwy, Florence KY 41042 or call 800-900-2130. In addition, you can also opt out of cookie-based sales by businesses that participate in the Digital Advertising Alliance’s CCPA Opt-Out Tool by visiting https://www.privacyrights.info/.

Authorized Agent In certain circumstances, you are permitted to use an authorized agent to submit requests on your behalf through the designated methods set forth above where we can verify the authorized agent’s authority to act on your behalf. In order to verify the authorized agent’s authority, we generally require evidence of either (i) a valid power of attorney or (ii) a signed letter containing your name and contact information, the name and contact information of the authorized agent, and a statement of authorization for the request. Depending on the evidence provided and your state of residency, we may still need to separately reach out to you to confirm the authorized agent has permission to act on your behalf and to verify your identity in connection with the request. To submit a request as an authorized agent on behalf of a consumer, please contact us at Eagle, 7791 Dixie Hwy, Florence KY 41042 or call 800-900-2130.

Verifying Requests To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal data or complying with your request. We may use a third-party identity verification service to verify your identity. If you request access to, correction of or deletion of your personal data, we may ask you to provide your: first name, middle initial, last name, current mailing address, date of birth, Social Security number, or individual taxpayer identification number. We also will ask questions to verify your identity.

Can I Confirm that the Information Eagle collects is Correct or Make Changes to my Information?

Keeping your account information accurate and up to date is very important. You can make certain changes by contacting us at the following phone number: 800-900-2130.

Am I Protected when Linking from the Site to other sites?

This Privacy Policy is for customers and visitors and only applies to this Site. This Site only includes its home page and pages hereunder operated by Eagle. This Privacy Policy does not apply to any linked site or any third-party site. You must review the privacy policy of such third-party sites to know what information about you is collected and how it is used.

Online Tracking and do not Track Disclosures.

Third parties use tracking technologies with the Site. This may include the collection of information about your online activities. We may not control those tracking technologies. We are not responsible for those tracking technologies. You consent to encountering third-party tracking technologies when using the Site. You accept that this Privacy Policy does not apply to the tracking technologies or practices of such third parties.

Third parties that have content embedded on the Site may set Cookies on a user’s browser. They may also get information that a web browser visited an Eagle website from a certain IP address.

How about Information I Disclose Publicly or to Others?

User Content and Public Information. The Site may allow you to submit ideas, photographs, video, pictures, data, information about your location, questions, comments, suggestions, or other content, such as Personal Information (collectively, “User Content”). We or others may store, display, reproduce, publish, distribute, or otherwise use User Content online or offline in any media or format and may or may not attribute it to you. Others may have access to this User Content and may be able to share it with third parties. Please think carefully before sharing information with your User Content. We do not control who will have access to the information that you choose to make public. We can’t be sure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available on the Site. We are not responsible for what others do with information you share with them on the Site. We are not responsible for the accuracy, use, or misuse of any User Content that you share or receive from third parties through the Site.

Name and Likeness. We may publish your name, voice, likeness, and other Personal Information that is part of your User Content. We may use the content, or any part of the content, for advertising, marketing, publicity, and promotional activities. For full terms and conditions about User Content you submit to the Site, please review the Site’s Terms of Use.

How about Changes to this Privacy Policy?

We may change this Privacy Policy. If we do, we will post the changed Privacy Policy on the Site. When indicated, the “Last Updated” date of this Privacy Policy is the last time we materially changed this Privacy Policy. That date lets you know whether we made changes since the last time you reviewed this Privacy Policy. This Privacy Policy is not a contract and does not create any contractual rights or obligations.

ELECTRONIC CONSENT AGREEMENT

CONSENT AGREEMENT FOR USE OF ELECTRONIC SIGNATURES, RECORDS, DISCLOSURES, AND COMMUNICATIONS AND FOR ACH DISBURSEMENT

Electronic Documents and Signatures – Consent. Eagle Financial Services, Inc. and its affiliates, service providers, successors, and assigns (hereinafter collectively referred to as “Eagle,” “we,” or “us”) are required or allowed to provide you with certain written disclosures, documents and information pertaining to your transactions with us (“Required Information”).

Under the federal E-SIGN Act and related state laws, with your consent, we can deliver such Required Information to you electronically and can use electronic records and electronic signatures in connection with your transactions with us. Therefore, please review the terms of this Electronic Consent Agreement prior to giving your consent, and retain a copy of this Electronic Consent Agreement for your records.

If you do not want to receive the Required Information electronically, or do not want to use electronic signatures in connection with your transactions with us, you should not agree to the terms of this Electronic Consent Agreement. If you do not consent to receiving the Required Information electronically, or do not consent to the use of electronic signatures in connection with your transactions with us, we will not be able to proceed with the acceptance and processing of your online account services or transactions.

If you want to proceed with your loan application, establishing or using account services, or other transactions with us via the Internet, you must consent to receiving the Required Information electronically before we can provide it to you electronically. Your consent will apply to all your transactions with us and any Required Information we provide or make available to you. Your consent also permits the general use of electronic records and electronic signatures in connection with all your transactions with us.

Required Information You Will Receive Electronically. By providing your consent under this Agreement, you agree that Companies may provide you with the following Required Information solely in electronic form:

Any contracts, documents, or disclosures required by federal or state law or provided by Eagle, including, without limitation: any notices of consumer rights; any loan, insurance, or other financial product or service disclosures; privacy policies; and any documentation, statements, and other transaction-related communications.

Paper Copy of Required Information Available Upon Request – No Charge. If you consent to receive the Required Information electronically, you can also request a paper copy of the Required Information by contacting us, by phone, at your local branch location. We will not charge you any fees for providing a paper copy of the Required Information. Your consent does not mean that Eagle must provide the Required Information electronically – only that they may do so. Eagle may, at their option, deliver Required Information on paper, if they choose to do so. Eagle may also require that certain communications from you be delivered to Eagle on paper at a specified address.

Withdrawing Your Consent. You may withdraw your consent to receive Required Information electronically or to the use of electronic signatures in connection with any future transactions with us at any time. Any withdrawal of your consent will be effective only after we have a reasonable period of time to process your withdrawal, which may take up to 10 business days. We will not charge you any fees for withdrawing your consent. If you decide you do not want to receive Required Information electronically, or do not want to use electronic signatures in connection with any future transactions with us, you may withdraw your consent by contacting us, by phone, at your local branch location.

Updating Your Contact Information. If you consent to receive Required Information electronically, we will contact you at the email address you have provided to us. If you change your email address, you must provide your new email address to us by contacting us, by phone, at your local branch location.

System Requirements to Access the Required Information. To access the Required Information being provided to you electronically, you must have specific computer or mobile device properties and internet access. If you are unsure of your particular computer or device capabilities to access the Required Information, please contact your local branch.

We may deliver Required information to you electronically through email or any successor website or mobile app of Eagle.

Other E-Mail Communications: In addition to receiving Required Information electronically, you agree that we and our agents may contact you for other purposes at any email address(es) you may provide to us, which purposes may include: to process your application; for account servicing or collections; to tell you about products and services from Eagle and from third parties; to send you information about credit score and financial wellness; to send you opinion surveys; and for other business purposes (“Other E-Mail Communications”). You may withdraw your consent to receive Other E-Mail Communications at any time by contacting us, by phone, at your local branch location. You may also withdraw your consent to receive emails about products and services by following the instructions in such emails.

Consent: You agree to be bound by the terms of this Electronic Consent Agreement and confirm that you have computer hardware and software that meets the requirements listed above and otherwise available. You also consent to receiving Required Information electronically, the use of electronic records and signatures in connection with your transaction(s) with Eagle in place of written documents and handwritten signatures, and electronic communications and ACH (electronic) disbursement to your bank account of loan proceeds, if any.

Electronic Consent / Electronic Signature. By clicking on any button indicating an acceptance or agreement to these Terms and Conditions and all parts thereof, or your continued use of this Site, you are consenting, acknowledging and agreeing to the stated terms of use and the terms and conditions of any submissions made to us by or through this Site.

If you apply to us for credit by or through this Site, you may be given the option of also consenting, acknowledging and agreeing to receive important notices, disclosures and other communications in electronic form (either by email or via the Internet).

SMS TERMS OF USE

TEXT MESSAGE (SMS) TERMS AND CONDITIONS

By applying for a loan with us, you agree to receive Eagle SMS messages. We send messages related to your application and to the servicing of your Eagle loan account. You may also receive SMS messages because you texted a promotional keyword to an Eagle short code. In that case, you’ll receive SMS messages from us in response to your message(s). Message frequency varies.

Although we protect the information you send us as much as we can control, we cannot guarantee that information sent over SMS messages is completely confidential. Therefore, transmission of information to you and to us over SMS message is at your own risk. To protect your privacy and the security of any sensitive information, please don’t send confidential information to us by SMS message. Additionally, our receipt of SMS messages may be delayed and/or not monitored for responses Instead, please call us, visit one of our branches, or send by U.S. mail. Text messages (SMS) sent between you and Eagle may be stored.

If you have any questions about our privacy practices, please read our Privacy Policy.

Questions & Troubleshooting

If you have any issues or questions about our SMS messages, please call us at your local branch location. We’re here to help.

GENERAL DISCLOSURES

Eagle Financial Services, Inc./ Eagle Loan Company of Ohio, Inc. All loans are subject to our normal credit policies, and may require collateral. Not all products or services available in all states. The information provided on this website is not a commitment to lend. Individual and Joint credit available. Other conditions may apply.

In Kentucky, Ohio, and Tennessee, loans are made and serviced by Eagle Financial Services, Inc., a Kentucky corporation. In Indiana, loans are made and serviced by Sunrise Finance Company, a separate Indiana Corporation. Neither corporation nor any of its respective affiliates, directors, officers, or employees assume responsible for any acts or omissions of the other.

The brand names, taglines, and other trademarks, as well as the designs of all Eagle products and promotions belong exclusively to Eagle Financial Services, Inc. and its subsidiary companies and are protected from copying and simulation under trademark and copyright laws.

The contents of the Eagle Financial Services, Inc. website are protected from copying and distribution under national and international copyright laws and treaties throughout the world. All rights reserved.

Neither Eagle Financial Services, Inc. nor any of its affiliates, directors, officers, or employees assume any responsibility for errors or omissions in the materials in this web site. THESE MATERIALS ARE PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Additionally, neither Eagle Financial Services, Inc. nor any of its affiliates, directors, officers or employees warrant the accuracy or completeness of the information, text, graphics, links or other items contained within these materials. Neither Eagle Financial Services, Inc. nor any of its affiliates, directors, officers or employees shall be liable for any special, indirect, incidental, or consequential damages, including without limitation, lost revenues or lost profits, which may result from the use of these materials. Eagle Financial Services, Inc. may make changes to these materials, or to the products described therein, at any time without notice. Eagle Financial Services, Inc. makes no commitment to update the information.

Our Accessibility Statement

It is the policy of Eagle Financial Services, Inc. (“Eagle”) to ensure that our services are accessible to our customers and the public, regardless of disability status, to the extent required by law. Please contact your local branch office to learn more about accessibility support services at Eagle.

Reasonable Accommodations

Individuals who need a reasonable accommodation to access Eagle’s services should send an email by clicking here to provide information about the nature of the requested accommodation. Requesters should include contact information such as an email address or telephone number at which they can be reached. Depending on the nature of the request, Eagle may need sufficient notice to provide a reasonable accommodation.

Online Accessibility

Eagle has designed its website with accessibility in mind. In the event that a user with a disability experiences accessibility issues with our website, please notify us by clicking here. In your communication to us please list the words “Online Accessibility” in the subject, please specify the nature of the accessibility difficulty and including the web address that may have presented an accessibility challenge.

Third-Party Websites

Eagle’s website contains links to webpages hosted by third parties. Eagle does not make representations with regard to the accessibility of third-party websites and is not able to remediate accessibility barriers on such websites.

Feedback

We are always working to ensure that our services are accessible to all customers and the public, including individuals with disabilities. If you have an idea or question about accessibility support services at Eagle, please contact your local branch office.

BEWARE OF SCAMS! EAGLE WILL NEVER ASK YOU TO SEND US CASH, CHECKS, MONEY ORDERS, GIFT CARDS, OR ANY OTHER PAYMENT AS A CONDITION TO A LOAN APPROVAL. IN ADDITION, WE DO NOT SEND LOAN PROCEEDS CHECKS BY MAIL. IF YOU ARE APPROVED FOR A LOAN WITH US, YOU WILL CLOSE YOUR LOAN IN ONE OF OUR OFFICES WITH A MEMBER OF OUR FRIENDLY STAFF. WE DO NOT ACCEPT ONLINE PAYMENTS. If you have any questions, please call your local office.

Company
Locations
FAQs
Contact Us

Careers
Resources
Apply Here
Site Terms

九州体育